Privacy Policy

This Privacy Policy explains how Explore Local processes personal data in connection with its website and local guided tours and experiences, including culinary and market tours. It applies to visitors, booking contacts, and guests who request or take part in a private culinary route, neighborhood food tour, local market walk, or related service.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Your Rights

Depending on your location and the processing activity, you may have rights to be informed, access your data, correct it, request deletion, object to certain processing, and ask for restriction or portability. You may also raise concerns with the competent data protection authority if you believe your rights have been affected.

Available rights depend on the legal basis and the type of data involved.

How to Make a Request

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or processing activity concerned. We may ask for information needed to verify your identity and to locate the relevant records before responding.

Requests are handled after reasonable verification of identity and scope.

Data Retention

Booking records, communication logs, and operational notes are retained for the period needed to manage the service, handle follow-up matters, and meet accounting or legal requirements. After that, data is deleted, anonymized, or archived with access limited to what is necessary for compliance.

We keep data only for as long as needed for the relevant purpose or legal duty.

Policy Updates

If we make material changes, we will update the policy text and may provide an additional notice through the website or by direct communication where appropriate. The version in force is the one published at the time of your visit or booking, unless a later version is expressly stated to apply.

We review this policy when our processing practices or legal obligations change.

Data We Collect

We may collect identification and contact details, booking and payment information, group size, preferred date and start time, dietary information, language preference, meeting-point details, and any notes needed to confirm a private culinary route or guided tasting walk. We may also process limited technical data such as device and browser information, log data, and cookie-related identifiers when you use the website.

The data collected depends on the booking stage and the information needed to arrange the experience.

How We Collect Data

We receive data from website forms, email, telephone, and other direct communications. We also obtain information from booking and payment steps, from operational records created during route planning and check-in, and from technical systems that record website use and cookie interactions.

Most information is provided directly by the person making the request or booking.

Cookie Types

Cookies may include necessary cookies for site operation, preference cookies to remember basic settings, and analytics cookies that help us understand how the site is used. Session cookies expire when the browser is closed, while persistent cookies remain for a limited period unless removed earlier.

We use only standard cookie categories appropriate to a small service website.

Cookie Controls

Where cookies are not strictly necessary, you may manage or block them through browser settings and, where available, the cookie controls shown on the website. Disabling some cookies may affect site functions such as form handling, preference storage, or basic analytics.

Cookie settings can be adjusted through the browser or device used to access the site.

01 · Purpose

Purposes of Processing

We use personal data to respond to inquiries, manage date and group requests, collect dietary information, confirm venue availability, plan routes and tastings, process booking payments, arrange meeting-point check-in, and deliver guided tasting walks. We also use data to communicate practical details, provide post-tour local recommendations where relevant, maintain records, improve service operations, secure the website, and meet legal, tax, and accounting obligations.

Processing is limited to what is necessary for the website and the booked experience.

02 · Sharing

Sharing with Partners

We may share personal data with service providers that support website hosting, communication tools, booking administration, payment processing, and technical maintenance. Where a tasting venue, market operator, or other third party is involved in confirming a route or tasting, we may share limited booking details needed to arrange the experience. These recipients are expected to use the data only for the assigned purpose and under appropriate confidentiality and security obligations.

Operational partners receive only the data needed for their role.

03 · Legal basis

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or establish, exercise, or defend legal claims. We may also share data where disclosure is needed to prevent fraud or address security issues.

Disclosure may be required where law, regulation, or a lawful order applies.

Privacy email

[email protected]

Privacy phone

+39 312 332 5982

Postal address

Via Galileo Galilei 25A, 64100 Teramo

Privacy contact